Please telephone (0191) 478 3678 or call into the surgery to make an appointment. You will be offered the earliest appointment time possible or a time at your convenience.
Please book a separate appointment for each member of the family that needs to be seen.
If you have more than one problem to discuss, please ask reception for longer appointment. 10 minute appointment slot is for discussing one problem only.
Please arrive promptly for your appointment and always cancel appointments that are not needed or you cannot keep, as we will be able to offer this appointment to someone else. All DNAs (did not attend) are recorded manually and electronically as recommended by the Department of Health in order to reduce the resources wasted as a result of DNAs. We would appreciate your co-operation with this.
We endeavour to offer routine appointments within two working days but at busy times this is not always possible.
We operate a rapid access service Monday to Friday to enable non-routine appointments to be available within 24 hours. The number of appointments depends on the doctors available and may not always be with the doctor of your choice.
Our doctors do telephone appointments as well. If it is simple queries, you could ask reception for a telephone appointment with them.
Same Day Appointments For Children
We offer same day appointments for children between the ages 0-14.
Online Appointments
You can now book appointments online.
To use EMIS Patient Access you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you. Login.to Patient Access
Telephone Advice
A member of the primary health care team is usually available to give advice on the telephone between 11.30am and 12.30pm.
Home Visits
Home visits may be requested for terminally ill, housebound and patients who are genuinely too ill to attend the surgery. All requests for home visits will be triaged by a member of the practice team in order to assist the doctors in prioritising visits. All requests should be made before 10.30am.